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Installing the Nodinite Microsoft Dynamics 365 Monitoring agent

Unlock seamless integration and proactive monitoring for your Microsoft Dynamics 365 environment with the Nodinite Monitoring agent. This guide walks you through a smooth, step-by-step installation process, ensuring you maximize the value of your investment.

Note

You must be a local administrator to install Windows Services.

Before you begin

Ensure you meet all prerequisites. This guarantees a successful and hassle-free installation experience.

Step 1: Start the installer

Double-click the MSI file to launch the installation of the Nodinite Microsoft Dynamics 365 Monitoring agent.
msi
The MSI installer for the Nodinite Dynamics 365 Monitoring agent

Step 2: Welcome screen

After launching the MSI file, you'll see the Welcome screen:
Welcome
Welcome screen of the installer

Click 'Next' to continue or 'Cancel' to exit the installer.

Step 3: Accept End User License Agreement

As the Licensee, you are responsible for ensuring Nodinite products are used in accordance with the End User License Agreement. Confirm you have the necessary rights to install and modify the target environment before proceeding.
EULA
You must accept the terms in the License Agreement to continue

Step 4: Custom setup

Select the components you wish to install and choose the destination path.
Custom Setup
Custom setup options for the installation

Note

We recommend using the default settings for most environments.

Click 'Next' to proceed or 'Cancel' to exit the installer.

Step 5: Service Account Information

Enter the credentials for the Account that will run the Nodinite Microsoft Dynamics 365 Monitoring agent.

Enter credentials:

  • Domain: The domain name the server belongs to. For local accounts, use the server name or a dot (.) as the domain.
  • User: The account name.
  • Password: The account password.
    Domain service account
    Example: Entering domain service account credentials

Insufficient Privileges

If the account information does not meet the Prerequisites, you will see an error message.

Insufficient privileges Error message when provided account information does not meet the Prerequisites.
Insufficient Privileges
Insufficient privileges error message

The most common cause is that the account is not allowed to run as a service or is not a local Administrator. Follow the How to set Logon as a Service right guide and click retry. If the issue persists, click cancel and restart. Ensure you enter valid credentials!

Tip

Check the local event log (System and Application) for additional error details.

Step 6: Ready to install

Once all preparations are complete, click 'Next' to continue or 'Cancel' to exit the installer.
Ready to Install
Ready to install dialog example

Step 7: Completed setup

The final step will indicate either a successful installation or a premature exit.

Successful installation example:
Completed
Installation completed successfully

Failed installation example:
Premature exit
A failed installation will result in a premature exit

Click Finish to exit the installer.

Step 8: Add Agent as a new Monitoring Agent Configuration

After a successful setup, your default text editor will open a file named 'README.txt'. This file contains essential information for adding the agent as a [Monitoring Agent][]. The file is [re]generated on each successful start.
README.txt
README.txt file with post-installation instructions

For detailed steps on adding the Microsoft Dynamics 365 Monitoring agent as a [Monitoring Agent][], see the shared article below:


Support

If you encounter installation issues, contact our Support team for expert assistance.

Note

Additional troubleshooting information may be available in the Windows Event Logs.

Frequently asked questions

Find solutions to common problems and FAQs for the Nodinite Dynamics 365 Monitoring Agent in the Troubleshooting user guide.


Next step

Add or manage a Monitoring Agent Configuration
Configuration
Uninstall
Update

Monitoring Agents
Prerequisites